Shipping & Returns
 
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Shipping

Shipping cost may vary depending on the size of an order.  All packages are shipped via USPS.  Overnight shipping costs vary-inquiries can be made at www.theladyofknots.com

 

All online orders received after 12pm on Friday will be processed on the following business day.

 

Returns

If you are not completely satisfied with your purchase, you may return your Lady of Knots bracelet order within 14 days of receipt for a refund less the shipping.  We ask that any Lady of Knots bracelet that is returned is to be please be in it’s original condition, unworn & with tags and original packaging.  Worn merchandise will not be accepted.  Be sure to include your name, phone, shipping & email address.

*The Lady of Knots is not responsible for return shipping costs. 

 

All returns must be shipped in a bubble mailer to:

 

The Lady of Knots

Attn: Returns

P.O. Box 504

Westtown, PA 19395

 

Return processing may take up to 5 business days to post

 

All Custom orders and sale items are FINAL SALE

The Lady of Knots pieces purchased at individual retailers cannot be returned to The Lady of Knots

Please visit the retailer where it was purchased for all exchanges or returns.

Repairs
Every Lady of Knots bracelet is handmade with love in the USA.  We strive for 100% customer satisfaction and will repair and/or adjust sizing for the perfect fit! Be sure to include your name, shipping address, email address & phone number.  We will repair within 7 days of receipt and return to you.